Quality Management System
Our quality management system ISO 9001:2008 is the structural framework for the realization of our aspirations. We define, regulate and examine our goals, processes and responsibilities regularly, and so we are able to react early on deviations or possible risks. All operations are subsumed under the keyword efficiency. This form of productivity is directly connected to the best possible protection of any needed resources and to reduce the number of complaints and error costs for the customer benefit.
Within regular meetings we evaluate previous measures and plan new steps to improve the quality of supplies, customer satisfaction, order processing, staff skills and at least management review and profitability of the company.
Our quality management system is annually reviewed by DEKRA.